Privacy Policy
A legal disclaimer
Effective Date: February 2025
At Hope Redefined Counseling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided when you fill out forms, book appointments, or contact us.
- Health Information: Information related to your mental health or counseling needs, shared during consultations or therapy sessions.
- Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
Your Rights and Choices
You have the right to:
- Access, update, or request deletion of your personal information.
- Opt out of receiving promotional communications.
- Withdraw consent for the use of your information, where applicable.
To exercise these rights, please contact us.
Information We Collect
We take the security of your information seriously and implement appropriate measures to protect it, including:
- Using secure, encrypted connections (SSL) for data transmission.
- Storing personal information in secure, password-protected systems.
- Limiting access to your information to authorized personnel only.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With your explicit consent.
- When required by law or to comply with legal processes.
- With trusted third-party service providers who assist us in operating our website or providing services (e.g., appointment scheduling tools), provided they agree to keep your information confidential.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect data about website traffic. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our site.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.